We Boost Service Levels

With 24/7 Instant Alert Monitoring, you'll get an Instant AlertTM by email or SMS the moment the system detects a problem. You'll get precise, accurate information about the true nature of the issue - before your clients even know they have one - so you can see the exact cause and can act fast to boost client satisfaction.

Instant Alert Support

We'll monitor your systems around the clock so we know as soon as there's a problem. We'll see the exact cause - and can fix it fast so your downtime is cut to a bare minimum."

What It Checks - Get Instant Alerts on:

  • Any Windows service that fails, including Exchange, all SBS services and any other service.
  • Disk space thresholds, to ensure they won't crash into their limit.
  • PING tests on network devices, including printers, routers, remote offices and more.
  • TCP port checks on your client's server, on any external server and even ISP services such as SMTP, IMAP, POP3, or FTP.
  • RAID health/SNMP checks to make sure all disks are working properly. Or use this check to monitor any SNMP-enabled device.
  • Round-the-clock checks on their website. Even though you may not support their site, you'll be able to say "With our 24/7 Instant Alert Monitoring Service, we'll even let you know when your website's got problems."